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Corporate Social Responsibility and Total Quality Management: the Stakeholders’ value creation debate revisited

Mendes, L., D. Dias (2018), "Corporate Social Responsibility and Total Quality Management: the Stakeholders’ value creation debate revisited", in J. Leităo, H. Alves, N. Krueger, J. Park (eds.), Entrepreneurial, Innovative and Sustainable Ecosystems: Best Practices and Implications for Quality of Life, Cham, Switzerland: Springer International Publishing, 255-284 (ISBN: 978-3-319-71013-6).