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TQM and Knowledge Management: An Integrated Approach Towards Tacit Knowledge Management

Mendes, L. (2017), "TQM and Knowledge Management: An Integrated Approach Towards Tacit Knowledge Management", in D. Jaziri-Bouagina, G.L. Jamil (eds.), Handbook of Research on Tacit Knowledge Management for Organizational Success, Hershey PA, USA: IGI Global, 236-263 (ISBN: 9781522523949).