Welcome /
Research output /
Articles /
Book articles and chapters or conference proceedings /
Information Technologies and Management
Information Technologies and Management
Ramos P.A., J.C. Novas, M. Saraiva
(2015),
"Information Technologies and Management", in Dahlgaard-Park, Su Mi (eds.), Encyclopedia of Quality and the Service Economy, The SAGE Encyclopedia of Quality and the Service Economy SAGE Publications, Inc (ISBN: 9781452256726).



