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Understanding the influence of ISO 9001 certification on SMEs performance: two Portuguese case studies

Ferreira, A., L. Mendes, L. Lourenço (forthcoming), "Understanding the influence of ISO 9001 certification on SMEs performance: two Portuguese case studies", in A.K. Panda (eds.), Society, Business and Strategies: Multi-disciplinary Approaches, UK: Palgrave McMillan.