Determinants of expected performance after ISO 9001 certification withdrawal

Cândido, C.J.F., L.M.F.R. Ferreira , (2022) , "Determinants of expected performance after ISO 9001 certification withdrawal" , Total Quality Management & Business Excellence , 33 , 1661-1717 .
CEFAGE Author(s)
Carlos Joaquim Farias Cândido