Is TQM more difficult to implement than other transformational strategies?
Cândido, C.J.F., S.P. Santos
,
(2011)
,
"Is TQM more difficult to implement than other transformational strategies?"
,
Total Quality Management and Business Excellence
,
22
,
1139-1164
.
CEFAGE Author(s)
Carlos Joaquim Farias Cândido
Sérgio Pereira dos Santos