An Integrated View of the Use of Quality Cost Information, the Improvement of the Quality Management System and Effects on Performance: A Study in Portuguese Companies

Novas, J.C., M.M.Saraiva , (2014) , "An Integrated View of the Use of Quality Cost Information, the Improvement of the Quality Management System and Effects on Performance: A Study in Portuguese Companies" , M. Peris-Ortiz, J. Álvarez-García , Action-Based Quality Management: Strategy and Tools for Continuous Improvement , Switzerland , Springer , 76-81 .
Autor(es) CEFAGE
Jorge Luís Pedreira Murteira Marques Casas Novas
Maria Margarida Serra Marques Martins de Moura Saraiva
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