Carlos, V., L. Mendes, L. Lourenço
,
(2014)
,
"The Influence of TQM on Organizational Commitment, Organizational Citizenship Behaviours, and Individual Performance"
,
Transylvanian Review of Administrative Sciences
,
Special Issue
,
111-130
.
Autor(es) CEFAGE
Luís António Fonseca Mendes