Performance Assessment in Primary Health Care: A Systematic Literature Review

The aim of this research is to carry out a systematic literature review of the studies devoted to the performance assessment of primary health care providers. Focusing on the peculiarities of performance evaluation in the public sector, we analyse the selected empirical papers in terms of the efficacy of the developed measurement schemes. We also examine and classify performance measurement categories, dimensions, and techniques in order to provide a holistic picture of the main developments in the referred domain and to identify directions for future research.