Information Technologies and Management
Ramos P.A., J.C. Novas, M. Saraiva
,
(2015)
,
"Information Technologies and Management"
,
Dahlgaard-Park, Su Mi
,
Encyclopedia of Quality and the Service Economy, The SAGE Encyclopedia of Quality and the Service Economy
,
SAGE Publications, Inc
.
CEFAGE Author(s)
Jorge Luís Pedreira Murteira Marques Casas Novas
Maria Margarida Serra Marques Martins de Moura Saraiva